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Engagement Manager, AI
Other
Model ML
NY, SF, London, or APAC
,
NY, CA
USA or UK
Published on
March 8, 2026
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Engagement Manager, AI

• New York, San Francisco, London, APAC

 

About the firm:

 

Our client is the Al workflow builder transforming how major financial institutions produce and validate client-ready work. The firm converts complex, manual processes into fully automated Al systems that scale across global teams. In under a year, they have become one of the fastest growing enterprise Al platforms worldwide and recently closed a $75 million Series A, one of the largest fintech Series A rounds ever.


The round was backed by FT Partners, Y Combinator, LocalGlobe, QED, 13books, and other top global investors.


The firm is seeking an Engagement Manager to oversee client relationships and ensure the successful delivery of projects by coordinating teams and resources. They will act as the primary point of contact, focusing on client satisfaction, strategic communications, and achieving business objectives.

 

About the role

Responsibilities:

  • Build and maintain strong relationships with clients to understand their needs and ensure satisfaction.
  • Maintain a framework to increase client engagement through tutorials, 1:1 meetings, workshops, and product updates.
  • Oversee project planning, execution, and delivery to ensure timely and within-budget completion.
  • Build impactful use cases, templates and demos tailored to each customer or firm.
  • Lead cross-functional teams, assign tasks, and ensure clear communication among team members.
  • Act as the primary point of contact for clients and internal stakeholders, providing regular updates and addressing concerns.
  • Identify opportunities for additional business and develop strategies to enhance client engagement and retention.
  • Track project progress, analyze outcomes, and implement improvements for future engagements.
  • Run weekly customer feedback sessions and develop a framework to prioritize feedback with the engineering team.


Desired Background:

  • Minimum of 5 years experience with private equity firms, investment banks, or tier 1 consultancies is essential.
  • Strong academic background from tier 1 institutions.
  • MBA is a bonus but not required.
  • Excellent communication, organisation and interpersonal skills are key as they are a small global team working around the clock.
  • Ability to work independently and make autonomous decisions.
  • Willingness to travel within the region as needed.


What They Offer:

  • Competitive salary & equity.
  • Performance-based incentives.
  • Opportunity to be instrumental in their expansion into the market.
  • Supportive and innovative work environment.


Engagement Manager, AI
Model ML
NY, SF, London, or APAC
,
NY, CA
USA or UK
Apply now
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bennett@litneypartners.com

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